Senior Executive

Summary of Position

- You will manage daily operations to make sure everything runs smoothly and follows company and hotel rules (SOP).

- Your job is to make customers happy, reduce problems, and help the company make good profit.

- You must work with positive energy, teamwork, and good communication.

Main Responsibilities

- Plan and manage hotel events and daily work.

- Make sure all staff come on time and follow company rules.

- Arrange and check daily deployment to hotels.

- Talk to hotel partners often to build good relationships.

- Visit hotels to check staff work and service quality.

- Remind staff to care about company profit and performance.

- Hold daily meetings to update the team and solve problems.

- Work with other managers to solve manpower shortage.

- Check and submit daily reports (attendance, order, staff list, etc.) on time.

- Control labour cost and support company profit plan.

- Handle staff salary or complaint issues properly.

- Approve staff lists, cash requests, and other reports.

- Train and assess trainers and team leaders.

- Give suggestions to improve operations and service.

- Do any other task given by management.