Senior Executive, General Services Co-Operative

We are seeking a dedicated individual to join the AUPE General Services Co-Operative (GSC) team. The ideal candidate will demonstrate a strong sense of accountability, aptitude, and initiative in supporting the daily operations of GSC, prepared to contribute to ongoing projects, and providing HR shared services for internal stakeholders.

Primary Responsibilities:

. Actively support and execute the daily operations of the General Services Co-Operative.

. Perform credit evaluation of unsecured loan applications and hospitalisation benefit claims.

. Conduct credit underwriting by analysing supporting documents, credit reports, and relevant data to assess applicants creditworthiness.

. Ensure all credit decisions and processes comply with internal GSC policies, SOPs and external regulatory requirements.

. Manage and resolve customer enquiries and appeals in a timely and professional manner.

. Collate and analyse monthly statistics and data on loan performance and defaults.

. Review and enhance existing GSC workflows and policies that includes identifying process gaps and recommend improvements efficiency aligned with current business direction, and regulatory practices

. Follow up on loan defaults and manage recovery actions in timely liaison with relevant stakeholders

. Support the GSC Manager in providing timely HR service delivery and responding to staff enquiries on AUPE HR matters

. Assist in organising staff-related events, townhall sessions, and coordination of logistical arrangements

. Support in the assigned project and submission and follow-ups of respective government fundings

. Undertake any other ad-hoc duties as assigned by the Manager, GSC and/or the Management of AUPE.

Requirements:

. Minimum Diploma with at least 5-8years of relevant experiencein credit or loans administration.

. Prior HR experience and working knowledge of the Employment Act.

. Good analytical skills, with keen attention to detail.

. Strong team player with the ability to multi-task in a fast paced environment

. Proficiency in using Microsoft Office Suite especially excel.

We regret that only shortlisted candidates will be notified.

For further details about AUPE, please visit our website at