Senior Executive/ Manager, Revenue Management

About Us

Since opening The Ascott Singapore in 1984 as Asia Pacific's first international-class serviced residence, Ascott has expanded to over 950 properties worldwide. Headquartered in Singapore, Ascott operates in more than 230 cities across over 40 countries in regions including Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA.

Ascott provides various accommodation options such as serviced residences, co-living properties, hotels, and independent senior living apartments. Its hospitality brands include Ascott, Citadines, lyf, Oakwood, Somerset, The Crest Collection, The Unlimited Collection, Fox, Harris, POP!, Preference, Quest, Vertu, and Yello. The Ascott Star Rewards (ASR) loyalty programme offers members exclusive privileges and deals at participating locations.

As a fully owned business unit of CapitaLand Investment Limited, Ascott is a vertically-integrated lodging operator. It leverages its network of third-party owners and local expertise to enhance fee-related earnings through hospitality management and investment management services.

The Opportunity

We are seeking an experienced revenue management professional who combines strong business acumen with advanced data analytical skills. In this role, you will be responsible for ensuring the accuracy and integrity of revenue data, driving functional initiatives and projects, and leading training across our global portfolio. The ideal candidate will be hands-on, detail-oriented, and confident in influencing across regions while managing a small team.

Responsibilities

Revenue Data & Reporting Excellence

• Ensure accuracy, consistency, and reporting integrity across BI tables, dashboards, and automated submissions.
• Oversee data automation processes and maintain key Excel-based toolsets used by the Revenue Management function.
• Prepare monthly management reports, insights, and recommendations for senior leadership.

Operational Standards & Training

• Maintain and enhance Ascott's global Revenue Management standards, guidelines, and processes.
• Develop, update, and deliver engaging training content for revenue teams globally.
• Serve as subject matter expert (SME) for revenue systems and tools, including CRS, BI/PBI, and budget/forecasting systems.

Leadership & Collaboration

• Supervise and develop the Executive, Revenue Management, and interns.
• Partner with global cluster teams to support revenue delivery initiatives.
• Lead and contribute to ad-hoc revenue and distribution projects with cross-functional impact.

What You Bring

• Experience: Minimum 5 years in hospitality Revenue Management, preferably with cluster/portfolio oversight.
• Technical Skills:
• Proficiency with PMS (e.g., RMS Cloud, Opera Cloud), CRS (e.g., Sabre SynXis, Amadeus CRS), and Revenue Management Systems (e.g., IDeaS G3, Duetto).
• Familiarity with hospitality distribution (OTAs, GDS, connectivity flows), rate shopping tools (e.g., Fornova, Lighthouse), and benchmarking solutions (e.g., CoStar, Demand360, HotStats).
• Advanced skills in Microsoft Excel (intermediate+), PowerPoint, and Power BI knowledge of automation flows is a plus.
• Business Acumen: Ability to translate data into actionable insights that drive revenue performance.
• Communication & Leadership: Strong written English, presentation skills, and the ability to train and influence diverse global stakeholders.

Why Join Us

• Global Scope: Work from Singapore HQ with influence over a worldwide portfolio.
• Strategic Impact: Shape the tools, processes, and standards driving revenue performance across multiple brands and markets.
• Collaborative Culture: Partner with top-tier talent in revenue management, distribution, and commercial strategy.
• Career Growth: Be part of a leading hospitality group with opportunities to develop in both breadth and depth of expertise.

If you're ready to leverage your Revenue Management expertise on a global stage and contribute to the success of one of the world's largest hospitality networks, we'd love to hear from you.