[What the role is]
This is a 2-year contract position as Senior Executive, Internship Management in Careers & Global Immersion.
[What you will be working on]
Your responsibilities will include, but are not limited to, the following:
- Coordinate and administer student internship operations to ensure a smooth, timely and positive experience for students, academic schools and industry partners.
- Support the administration and enhancement of the Internship Management System to improve user experience, process efficiency and data accuracy.
- Work closely with key stakeholders to support effective communication, alignment and collaboration on internship matters.
- Respond to enquiries and feedback from NP internship supervisors, internship companies, students and parents, providing timely and service-oriented support.
- Leverage data tools to develop dashboards and reports that generate insights for enhancing internship quality, student experience and industry partnership development.
- Contribute to the review, improvement and digitalisation of internship-related processes to strengthen operational effectiveness and service delivery.
- Provide administrative and operational support to enable the effective delivery of internship programmes across the Polytechnic.
[What we are looking for]
- Service-oriented, empathetic and human-centred, with the ability to understand user needs and translate them into clear process improvements
- Tech-savvy and proactive in identifying opportunities to improve productivity through digitalisation and better use of systems
- Data-driven, with the skills to interpret data and trends, the knowledge to apply insights to decision-making, and the attributes to be curious, analytical and evidence-based in improving processes and outcomes
- Collaborative team player who is adaptable, resourceful and open to taking on new challenges
- Strong verbal and written communication skills, with the confidence to engage a range of internal and external stakeholders
- Experience with the following tools would be advantageous: Alteryx, Tableau, Power BI and Microsoft Copilot
