Join SingHealth's Digital Health Readiness (DHR) team and play a meaningful role in shaping how our workforce embraces digital transformation. The DHR team drives organisational and digital change across clinical, operational, and administrative areas, ensuring that our people are equipped and ready to deliver care in an increasingly digital environment.
We are looking for a motivated and organised individual to support the planning and execution of workforce enablement and training activities. You will ensure the smooth delivery of digital health readiness programmes by managing training logistics, coordinating trainers and participants, and maintaining the operational standards of our training facilities.
What You Will Do
You will plan and manage all logistical requirements for training sessions, covering materials preparation, equipment setup, catering arrangements where applicable, and post-session clearance. Working closely with facilities and support teams, you will ensure training environments are consistently clean, safe, and operationally ready, and you will log, track, and follow through on any IT, audiovisual, connectivity, or software incidents to resolution or escalation. You will also maintain and enforce facility usage policies and standard operating procedures (SOPs) for room setup, health and safety, and equipment use.
On the coordination front, you will manage trainer scheduling by confirming availability, assigning sessions, and communicating requirements clearly. You will maintain an up-to-date trainer roster, handle scheduling conflicts promptly, and support the onboarding of new trainers through facility orientation and systems familiarisation. For training participants, you will oversee the end-to-end registration process, manage waitlists, maintain accurate attendance records, and produce timely reports on attendance, completion rates, and effectiveness metrics for training owners and stakeholders.
You will also support stakeholder engagement by executing coordination activities such as working meetings and feedback sessions, and by creating communication materials including newsletters, intranet content, presentations, and briefing documents that articulate the progress and benefits of digital health enablement initiatives. Additionally, you will support the development of training materials and user guides, assist in identifying training needs based on user profiles and knowledge gaps, and help senior leaders prepare updates for steering committees and senior management.
Job Requirements
- Bachelor's Degree, preferably in Business Administration, Operations Management, Events Management, Human Resource Development, or a related discipline. Fresh graduates are welcome to apply, and candidates with at least 2 years of relevant experience in training administration, operations coordination, or facilities management may be considered for the Assistant Manager role
- Experience in a healthcare or large organisational setting and/or familiarity with learning management systems (LMS) or training administration platforms would be an advantage
- Candidates with experience building databases and creating management reports using tools such as Excel, Tableau, and SharePoint would be preferred
- Prior experience with robotic process automation (RPA) work process designing and scripting would be an added advantage
- Strong organisational, planning, and coordination skills with keen attention to detail
- Good communication and interpersonal skills for effective liaison with trainers, participants, and support teams
- Ability to manage multiple priorities, meet deadlines, and adapt to a dynamic environment
