- Location: East (Company Transport Provided at Designated Points)
- Industry: Global Freight Forwarding & Logistics
- Working Hours: Monday to Friday, 8:45am 5:45pm
About The Company
Join a globally established logistics provider with a strong presence across international markets, offering end-to-end supply chain solutions across air, ocean, and contract logistics. With a reputation for operational excellence and customer-centric services, the company partners with multinational clients to deliver efficient and reliable freight solutions worldwide. This is an excellent opportunity to be part of a dynamic team within a fast-paced and growth-oriented environment.
Your Role
As part of the Airfreight (Import) team, you will play a key role in managing inbound shipments, ensuring smooth coordination from origin to final delivery while delivering high service standards to customers.
Key Responsibilities
- Oversee end-to-end import airfreight shipments, from pre-alert to delivery
- Coordinate closely with overseas agents, airlines, customers, and internal teams
- Review and ensure accuracy of AWB/HAWB and import documentation in compliance with regulations
- Ensure adherence to customs requirements and IATA guidelines
- Provide timely shipment updates, including delays and delivery arrangements
- Coordinate cargo arrival, clearance, and last-mile delivery
- Maintain accurate system updates and shipment records
- Monitor shipments to ensure KPI targets and timely job closure
- Handle billing, cost verification, and invoice discrepancies
- Support quotation requests for import shipments when required
- Ensure compliance with customer SOPs and service standards
- Proactively escalate and resolve operational issues
Key Requirements
- Diploma or Degree in Logistics, Supply Chain, or related discipline
- Minimum 35 years of experience in airfreight import operations
- Strong knowledge of import documentation, customs clearance, and IATA regulations
- DGR certification will be an added advantage
- Proficient in MS Office and logistics systems
- Strong communication, coordination, and problem-solving skills
- Detail-oriented, customer-focused, and able to thrive in a fast-paced environment
- A proactive team player with a positive attitude
Interested candidates can forward their CVs in MS Word format to [Confidential Information]
Reg No. R1983718
Triton AI Pte Ltd
License no. 21C0661
