Responsibilities
- Developing new business accounts and relationship management with clients
- Communicate terms and conditions of professional services business including pricing (with appropriate approval) and guarantee provisions with clients to ensure mutual understanding of service expectations and costs.
- Liaise with key stakeholders on their outsourcing needs.
- Provide advice and solutions to stakeholder's queries on outsourcing project milestones/deliverables.
- Develop end to end solution and including formation of project team members
- To monitor the performance of all project team and members
- Regular client visits to build and maintain strong relationship with clients.
- Conduct periodic project milestone evaluation meeting with clients and project team/members
- Conduct performance review of project members.
- Support the recruitment of the project team.
- To achieve business targets and objectives.
Key Competencies& Essential Skills
- Good communication skills (written and verbal)
- Good interpersonal & negotiation skills
- Able to do presentations to reputed prospects/clients.
- Able to favourably influence decision making from key executives of targeted clients.
- Good relationship building skills.
- Strong working knowledge of staffing techniques & resource management
- Able to drive conversations around outsourced solution & benefits that that it can deliver.
- Exposure to working on outsourcing project delivery and milestone management.
- Experienced in legal contract review and assessment as well as in driving discussions on contractual terms with client's legal department.
- Possess a high degree of diplomacy and tact in managing issues and difficult situations.
- Actively involved in a highly dynamic and fast-paced work environment
- Pro-active and takes initiative.
- Proficient in MS Office (Word, Excel, PowerPoint).
Experience
- A tertiary education in any discipline
- Any IT/Technology certification
- Minimum of 4 years experience in professional service-related industry.
By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Tech Services Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persoloutsourcing.com/policies.You acknowledge that you have read, understood, and agree with the Privacy Policy.
