Senior Consultant

Job Description:

• Hybrid Role: Business Analyst / UI-UX / Tech Lead / Product Manager
• Power Platform Digital Product Delivery
• Versatile digital product professional with 6-10 years of cross-functional experience spanning business analysis, user experience design, technical leadership and product management.
• Proven ability to bridge business strategy, user needs and technical execution in enterprise application delivery.
• Experienced in leading end-to-end product development using Microsoft Power Platform, with strong capabilities in stakeholder engagement, design thinking, solution architecture and agile delivery.
• Skilled at translating complex business requirements into user-centred, technically feasible solutions while driving product vision, team collaboration and measurable business outcomes.

Core Competencies:

• Business Analysis.
• Requirements gathering, analysis and documentation.
• Stakeholder engagement and workshop facilitation.
• Functional specification and process mapping.
• User stories, acceptance criteria and backlog management.
• Change impact analysis and scope management.
• UI/UX Design.
• User research, personas and journey mapping.
• Wireframing, prototyping and usability testing.
• Design thinking and human-centred design methodologies.
• Power Apps canvas and model-driven app UI design.
• Accessibility and inclusive design principles.
• Collaboration using Figma or similar design tools.
• Technical Leadership.
• Power Platform solution architecture and design patterns.
• Power Apps, including canvas and model-driven apps
• Power Automate and Dataverse.
• Integration design, including APIs, connectors and Microsoft 365.
• Data modelling, security roles and governance.
• Code review, quality assurance and technical mentoring.
• DevOps practices and CI/CD for Power Platform.

Product Management:

• Product vision, strategy and roadmap development.
• Outcome-based prioritisation using OKRs and value frameworks.
• Stakeholder alignment and executive communication.
• Product discovery, experimentation and iteration.
• Go-to-market planning and adoption strategies.
• Metrics definition, analytics and continuous improvement.
• Relevant Power Platform Experience.

Product & Solution Design:

• Led end-to-end product development for enterprise applications using Microsoft Power Platform, from ideation through to launch and adoption.
• Defined product vision, roadmap and success metrics in collaboration with business stakeholders and executive sponsors.
• Conducted user research, stakeholder interviews and design thinking workshops to validate problem statements and solution concepts.
• Designed intuitive, accessible user interfaces for Power Apps, including canvas and model-driven apps, aligned with user needs and brand guidelines.
• Created wireframes, prototypes and user flows to validate design concepts before development.

Requirements & Technical Leadership

• Translated business processes into detailed functional specifications, user stories, workflow diagrams and acceptance criteria.
• Provided technical leadership on Power Platform architecture, including Dataverse data modelling, security design, integration patterns and scalability considerations.
• Collaborated with developers and technical teams to ensure solution feasibility, code quality and adherence to best practices.
• Supported Power Automate workflow design, including approval flows, notifications, exception handling and integration orchestration.
• Reviewed technical designs, conducted code reviews and mentored team members on Power Platform capabilities and governance.

Delivery & Stakeholder Management:

• Managed cross-functional teams using Agile methodologies, including Scrum and Kanban, and tools such as Jira and Confluence.
• Facilitated sprint planning, backlog refinement, retrospectives and stakeholder demos.
• Coordinated user acceptance testing, test scenario preparation, defect triage and issue resolution.
• Drove change management activities including user training, communication planning and operational readiness.
• Prepared comprehensive handover documentation, user guides, process notes and support transition materials.

Continuous Improvement & Innovation:

• Established feedback loops and analytics frameworks to measure product performance and user satisfaction.
• Iterated on product features based on user feedback, usage data and business impact.
• Championed responsible AI principles, inclusive design and accessibility standards across product development.
• Leveraged AI tools, including Claude and Copilot, to enhance. productivity, automate workflows and improve solution quality.

Requirements:

Technical Expertise:

Microsoft Power Platform:

• Power Apps, including canvas and model-driven app design and development.
• Power Automate, including cloud flows, desktop flows and approval workflows.
• Dataverse, including data modelling, relationships, security and business rules.
• Power BI for basic reporting and analytics integration.
• Power Platform governance, ALM and CoE toolkit.

Integration & Architecture:

• Microsoft 365 integration, including SharePoint, Teams, Outlook and OneDrive.
• RESTful APIs, custom connectors and integration patterns.
• Azure services, including Logic Apps, Functions and API Management.
• Authentication, authorisation and data security.
• Hybrid cloud and on-premises connectivity.

Design & Collaboration Tools:

• Figma, Adobe XD or similar UI/UX design tools.
• Jira, Confluence and Azure DevOps for project and backlog management.
• Miro, Mural or similar collaboration platforms.
• Microsoft Visio for process mapping and architecture diagrams.

Development & DevOps:

• Git version control and branching strategies.
• CI/CD pipelines for Power Platform using Azure DevOps or GitHub Actions.
• Automated testing frameworks, including Playwright and Test Engine.
• Code quality and security scanning tools.

AI & Productivity Tools:

• Proficient in using AI-assisted tools, including Claude and Copilot, to enhance productivity.
• Experience integrating AI capabilities, including AI Builder and Azure OpenAI, into Power Platform solutions.

Education and Certifications:

• Bachelor's degree in Information Technology, Business Information Systems, Computer Science, Design, or related discipline.
• Postgraduate qualification, such as an MBA or Master's in Product Management or UX Design, is advantageous.
• Certifications Required or Preferred.
• Microsoft Power Platform Fundamentals (PL-900).
• Microsoft Power Platform Functional Consultant (PL-200) or Developer (PL-400).
• Product Management Certification, such as Pragmatic Institute, Product School or Certified Scrum Product Owner.
• UX/UI Design Certification, such as Nielsen Norman Group or Interaction Design Foundation.
• Agile/Scrum Certification, such as Certified Scrum Master, SAFe or Agile Certified Practitioner.
• ITIL Foundation, advantageous for service management understanding.

Essential Competencies:

• Communication Excellence.
• Ability to communicate complex technical and design concepts to non-technical stakeholders using clear, jargon-free language
• Strong presentation, facilitation and storytelling skills.
• Effective written communication for documentation, user guides and executive summaries.
• Problem-Solving & Critical Thinking.
• Root cause analysis and structured problem decomposition.
• Ability to balance user needs, business goals and technical constraints.
• Creative thinking and innovation mindset.
• Relationship Building & Collaboration.
• Establish trust and credibility quickly with diverse stakeholders.
• Foster collaboration across business, technical and design teams.
• Navigate organisational dynamics and influence without authority
• Commercial Acumen.
• Understand business models, ROI frameworks and value realisation.
• Align product decisions with organisational strategy and priorities.
• Assess cost-benefit and risk-reward trade-offs.

Resilience & Adaptability:

• Thrive in ambiguity and navigate setbacks with a positive mindset.
• Adapt to changing priorities, technologies and stakeholder needs.
• Maintain momentum and focus on outcomes.