Senior Clinical Product Specialist (Cardiac Rhythm Management)

At Transmedic, a company of EBOS Med Tech, we believe healthcare professionals and patients should have access to world-leading medical devices, whilst ensuring long-term economic sustainability within the healthcare system. As a leading independent distributor of medical technology, we bring innovative medical solutions to healthcare professionals by partnering with world leading companies who share our vision for innovation.

Position Overview

As a Senior Clinical Product Specialist in the Cardiac Rhythm Management (CRM) department, you will play a pivotal role in supporting the clinical adoption and optimization of CRM products and therapies. You will collaborate closely with healthcare professionals to provide expert clinical guidance, training, and support, ensuring the highest standards of patient care and product performance.

Core Responsibilities

• Provide in-depth clinical support during CRM device implantations and follow-ups.
• Conduct product training and education for physicians, nurses, and allied health professionals.
• Serve as a clinical expert on CRM therapies, including pacemakers, ICDs, CRT devices, and remote monitoring systems.
• Build and maintain strong relationships with key opinion leaders (KOLs) and clinical stakeholders.
• Address customer inquiries and troubleshoot device-related issues with professionalism and urgency.
• Work closely with principals to be equipped with relevant understanding of new technology and devices
• Participate in promotional activity to increase product awareness in the market
• Develop and implement plans for the product line (make recommendations into current product pipeline)
• Gather and relay customer feedback to internal teams for product improvement.

Pre-Requisites (Qualifications & Experience)

• Bachelor's degree in Biomedical Engineering, Life Sciences, Nursing, or related field.
• Minimum 3 years of experience in a clinical or technical role within the CRM or cardiovascular space.
• Proven expertise in cardiac rhythm management therapies and devices.
• Familiarity with hospital workflows and cardiac electrophysiology labs.
• Strong interpersonal and communication skills.
• Ability to work independently and collaboratively in a fast-paced environment.
• Willingness to travel frequently for clinical support and training.

More about Transmedic

Transmedic - Where the world's leading healthcare solutions meet the needs of our people.

We open the door to a world of healthcare solutions, connecting professionals and organisations in Asia with leading medical speciality products, local knowledge and personalised service to advance the quality of care for patients who need it most.

We take pride in being different. We put our customers at the heart of everything we do, stay nimble and adaptable, strive for excellence, and foster a team that's passionate and driven.