We're Hiring: Senior Business Analyst!
OverviewWe are looking for a highly experiencedSenior Business Analystwith a strong background inInsuranceandClaims Operations. The ideal candidate has deep expertise in business/process analysis, excels at gathering and documenting requirements, and brings a solidtechno-functionalunderstanding to bridge business needs with technical teams.
Key Responsibilities- Lead end-to-end business analysis activities for complex insurance and claims-related initiatives.
- Analyze, document, and optimize business processes to drive operational efficiency.
- Conduct detailed requirement elicitation sessions with business users, SMEs, and technical teams.
- Translate business needs into clear and well-structureduser stories, functional specifications, and process flows.
- Collaborate closely with product owners, architects, and developers to ensure requirements are fully understood and implemented effectively.
- Support solution design by leveraging deep domain knowledge and techno-functional perspective.
- Facilitate workshops, walkthroughs, and UAT sessions with stakeholders.
- Assess change impacts and support change management activities.
- Ensure alignment of business goals with project outcomes and delivery timelines.
- Identify gaps, risks, and opportunities for improvement within insurance and claims processes.
Required Skills & Experience- 10–15 yearsof experience as a Business Analyst or Process Analyst.
- Strong domain expertise inInsurance; hands-on experience inClaimsis highly preferred.
- Proven experience defining and documenting business processes, workflows, and functional requirements.
- Expertise in writinguser stories, acceptance criteria, and use cases.
- Solidtechno-functional background, able to engage both business and technical stakeholders effectively.
- Strong analytical thinking, problem-solving, and stakeholder management skills.
- Familiarity with Agile/Scrum methodologies.
- Excellent communication and documentation skills.
Nice to Have- Experience with digital transformation initiatives or insurance system modernization.
- Knowledge of common insurance platforms or workflow tools.
- Certifications such as CBAP, PMI-PBA, or Agile Product Owner.
