Senior Business Analyst

Job Summary:

We are seeking a detail-oriented and analytical Business Analyst to join our team. The ideal candidate will possess a strong background in Finance, Accounting, Information Technology, Computer Science, or a related field. This role involves working closely with stakeholders to gather requirements, analyze processes, support data-driven decision-making, and contribute to the successful execution of projects.

Key Responsibilities:

Requirements Gathering:

. Collaborate with stakeholders to elicit, analyze, and document business requirements.

. Translate business needs into clear and actionable goals.

Process Analysis:

. Evaluate current business processes to identify inefficiencies and areas for improvement.

. Create process maps and workflow diagrams to visualize current and future states.

Solution Development:

. Work cross-functionally to design and implement solutions that enhance business operations and address identified challenges.

Data Analysis:

. Perform data analysis to provide insights and support strategic decision-making.

. Develop and maintain reports, dashboards, and key performance indicators (KPIs).

Project Management Support:

. Assist in project planning and execution to ensure timely delivery within scope and budget.

. Track progress and communicate updates to stakeholders.

Documentation:

. Prepare and maintain detailed documentation, including business requirements, functional specifications, process maps, and project plans.

Stakeholder Communication:

. Act as a liaison between business and technical teams, ensuring alignment and clarity throughout the project lifecycle.

Training and Support:

. Conduct user training sessions, develop training materials, and provide post-implementation support to ensure user adoption and proficiency.

Qualifications:

. Bachelor's degree in finance, Accounting, Information Technology, Computer Science, or a related field.

. Proven experience as a Business Analyst or in a similar analytical role.

. Strong analytical, problem-solving, and organizational skills.

. Proficient in business process modeling tools and techniques.

. Experience with data analysis tools (e.g., Excel, SQL, Power BI, Tableau).

. Knowledge of project management methodologies (Agile, Scrum, or Waterfall) is a plus.

. Excellent verbal and written communication skills.

. Ability to work independently and collaboratively in a dynamic environment.

Preferred Skills:

. Certification such as CBAP, CCBA, or PMI-PBA is an advantage.

. Familiarity with ERP/CRM systems and enterprise software solutions.

. Experience in conducting UAT and system testing.