Business Function
Group Operations enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group Operations, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.
Responsibilities
- Organise, conduct and complete annual OSP site visits
- Review the Operations site visit assessments/checklists with the SDM
- Review the RCA of site visit issues/errors/incidents at service providers, review the adequacy of corrective and/or preventive actions where necessary
- Support the risk reviews for new outsourcing, process change and transfer-in activities
- Support on-boarding and transfer-in of new vendor/activities
- Support and facilitate internal and external audit reviews
- Co-ordinate and perform Risk and Control Self-Assessment (RCSA)
- Assists with quality assurance and reviewing PRMs of OSPs and ORM team
- Support work arrangement of the ORM team
- Liaison with stakeholders (unit outsourcing the activities) and key SMEs (FCSS, ISS, GBCM, RMG-OR, T&O RM, RMG, Compliance) on risk and control matters and ad-hoc projects/rationalization
- Initiates reviews (e.g. Enhance the Additional Site Visit Checklist, re-design Ops site visit report template, monthly notification on GRC issue status, etc)
Requirements
- Bachelor Degree in Accountancy, Business or Banking and Finance preferred with minimum 4 years of experience in Consumer Banking Operations and/or Outsourcing Governance or Operational Risk/Audit/Controls
- Good inter-personal and communication to drive and complete initiatives independently and collectively as a team
- Self-starter and ability to multi-task, possess good control mindset, work with different stakeholders and able to understand a broad range of operational issues
- Attention to details with strong planning, organisational and analytical skills
- Proficiency in Microsoft PowerPoint, Excel and Word
Apply Now
We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.
Primary Location
Singapore-DBS Asia Hub
Job
Risk Management
Schedule
Regular
Job Type
Full-time
Job Posting
Oct 22, 2025, 11:33:42 AM
