Senior Account Executive

Job Brief

We are seeking a driven and commercially minded Senior Accounts Executive to manage and grow a portfolio of client accounts while actively driving new business acquisition.

In this role, you will operate as both a hunter and farmer - responsible for identifying and closing new opportunities, as well as deepening relationships with existing clients to maximise lifetime value. You will serve as a trusted advisor to clients, ensuring solutions delivered align with their business goals while uncovering opportunities for expansion.

This role requires a strong balance of sales acumen, relationship management, and operational discipline, with the ability to manage multiple stakeholders and drive revenue growth in a structured, process-driven environment.

What You'll Do

Business Development

• Identify, prospect, and acquire new clients to expand the company's customer base

• Manage the full sales cycle from lead generation to closing

• Develop and execute strategies to penetrate new accounts and market segments

• Collaborate with internal teams to develop compelling proposals and solutions

Revenue & Performance Management

• Own revenue targets for both new business and existing accounts

• Track, analyse, and forecast sales performance and account metrics

• Use data insights to refine strategies and improve conversion and retention rates

Account Growth & Client Management

• Own and manage a portfolio of key client accounts, building strong, long-term relationships with decision-makers

• Act as the primary point of contact, ensuring high levels of client satisfaction and retention

• Proactively identify client needs and recommend tailored solutions to support their evolving business objectives

• Drive account expansion through cross-sell and upsell opportunities

Operational Excellence

• Coordinate the successful delivery of solutions in alignment with client expectations and internal capabilities

• Ensure structured account management processes are followed, including CRM updates, pipeline tracking, and reporting

• Communicate clearly on project status, risks, and opportunities to both internal and external stakeholders

• Continuously identify areas to improve client experience and internal workflows

What We're Looking For

• Diploma or Degree in Business Administration or a related field

• 3-6 years of experience in Sales, Account Management, or a similar client-facing role

• Proven track record in both new business acquisition and account growth

• Strong commercial acumen with the ability to identify and close revenue opportunities

• Experience managing full sales cycles and handling client negotiations

• Strong analytical skills with proficiency in CRM tools and Excel

• Highly organised with a structured, process-driven approach to managing pipelines and accounts

• Excellent communication and stakeholder management skills, with the ability to influence and build trust at multiple levels

• Self-driven, resilient, and comfortable operating in a fast-paced, target-driven environment

Preferred

• Experience in logistics / tech-enabled platforms / marketplaces

• Exposure to B2B sales environments with mid-to-large clients

• Ability to mentor junior team members or contribute to process improvements