Program & Delivery Leadership: Own quarterly/PI planning, roadmap visibility, dependency/risk management; align platform work (translation orchestration, TM/glossary, engine management, TQA) with enterprise architecture.
Team Facilitation: Run core Agile ceremonies; strengthen flow/WIP discipline; coordinate incident/problem/change workflow and release trains aligned to ITSM.
Coaching & Ways of Working: Coach POs, tech leads, and squads on Agile/Lean, DevOps/SRE, and scaled practices; foster psychological safety and inclusive collaboration.
Key Responsibilities
Program & Delivery Leadership
Own quarterly/PI planning, roadmap transparency, dependency management, and risk mitigation
Convert business priorities into clear product increments with measurable outcomes; maintain lean governance; align platform work (translations orchestration, TM/glossary, engine management, TQA) with enterprise architecture.
Drive operationalization initiatives: tech debt reduction, stack upgrades, SRE/HA refactoring, observability, and quality maturity with defined release milestones and operational readiness criteria.
Partner with product leaders and technical leads on backlog intake, feasibility analysis, and stakeholder cadence for complex integrations.
Team Facilitation & Execution (Scrum Master)
Facilitate Agile ceremonies (daily scrum, sprint planning, backlog refinement, reviews, retros) to maintain steady velocity and quality increments.
Remove impediments; strengthen flow/WIP discipline; protect team autonomy while ensuring compliance and auditability (translation audit logging, versioning).
Coordinate cross-team incident/problem/change workflows and release trains aligned to ITSM processes; ensure trustworthy data capture for continuous improvement.
Coaching & Ways of Working (Agile Coach)
Coach product owners, tech leads, and squads on Agile/Lean, DevOps/SRE practices, and scaled frameworks where appropriate.
Run workshops on backlog hygiene, metrics literacy (flow, reliability, quality), and cross-functional collaboration; mentor leadership on adaptive planning and outcome-based governance.
Champion psychological safety and inclusive collaboration to enable timely, constructive feedback between technical experts and business partners.
