Key Responsibilities
Salesforce OmniStudio Development
- Design and develop OmniStudio components including OmniScripts, FlexCards, DataRaptors, and Integration Procedures.
- Build reusable modules to support complex workflow logic and data capture processes.
- Develop scalable Salesforce solutions supporting high-volume data processing platforms.
Salesforce Platform Development
- Develop custom solutions using Apex, Lightning Web Components (LWC), Aura Components, and Salesforce APIs.
- Configure and customise Salesforce Experience Cloud and enterprise platform capabilities.
- Implement workflows, automation, and integrations with external enterprise systems.
Integration & System Architecture
- Build and maintain REST/SOAP API integrations with third-party and legacy platforms.
- Integrate Salesforce with external survey platforms or enterprise data collection systems.
- Support secure data exchange pipelines and enterprise data governance standards.
Platform Operations & Delivery
- Support system enhancements, bug fixes, and continuous improvements.
- Manage deployments using Salesforce DX, Git-based repositories, and CI/CD tools such as Copado or Gearset.
- Maintain clear technical documentation including design specifications and deployment guides.
Stakeholder Collaboration
- Work with functional consultants, architects, and project managers across delivery teams.
- Translate business requirements into scalable Salesforce technical solutions.
- Participate in Agile development cycles and technical solution design discussions.
Required Qualifications
- Bachelor's Degree in Computer Science, IT, or related discipline.
- 4+ years hands-on Salesforce platform experience.
- 2+ years OmniStudio development experience (OmniScripts, DataRaptors, Integration Procedures).
- Proven experience in Salesforce development using Apex, LWC, and REST APIs.
- Experience working with Experience Cloud or enterprise Salesforce platform implementations.
- Strong understanding of Salesforce security, deployment frameworks, and DevOps tools.
Strongly Preferred
- Salesforce OmniStudio Developer Certification
- Experience delivering enterprise-scale Salesforce solutions
- Exposure to Salesforce Public Sector Solutions or similar large-scale Salesforce platforms
- Experience working with multi-stakeholder enterprise environments
- Hands-on experience integrating Salesforce with external authentication or identity platforms
- Prior experience working on large enterprise digital platforms
