Sales Support Coordinator

Job Description

EDI Troubleshooting

• Manage disputed invoices for customers on EDI billing
• Trouble shooting root cause and resolve dispute on a timely manner
• Communicate and work with local & overseas stakeholders for resolutions

Tender Management

• Work closely with sales team to support the preparation and submission of tender from customers
• Analyze bidding requirements and coordinate with multiple stakeholders / countries to gather competitive offers for bid submission
• Monitor and ensure bid submission timelines are strictly adhered to
• Record, maintain, and update all bid submissions
• Any other duties as assigned by the Management

Job Requirements

• Effective communication and Interpersonal skills
• Candidate maintaining a growth mindset and optimistic attitude
• Meticulous, self-reliance and sense of urgency
• Experience in Freight Forwarding Industry and Freight Bill Audit and Payment (FAP)
• Ability to cope independently and in a team player environment
• Knowledge on Microsoft office (excel, outlook, words)
• Ability to multi-task & work under pressure