SALES SUPERVISOR

Job Summary

Responsible for leading daily sales operations to achieve targets and drive business growth. Collaborate with managers to align sales strategies with customer needs. Maintain client communications and accurate sales records to support informed decision-making.

Responsibilities

• Lead daily operations of sales representatives to achieve defined sales targets and drive business growth
• Collaborate with store, general, and production managers to communicate evolving customer needs and align sales strategies
• Assist line managers in maintaining effective client communication and providing timely feedback to enhance customer satisfaction
• Initiate and implement sales activities, strategies, and plans to increase brand visibility and market presence
• Develop and maintain accurate records of prospects, leads, pricing, sales activities, and active clients for informed decision-making
• Submit detailed reports on sales, lead generation, customer complaints, and new customer onboarding to management for performance tracking
• Monitor and control marketing expenses by adhering to budget limits to optimize resource allocation
• Evaluate sales team performance regularly and implement targeted improvements to enhance productivity and effectiveness
• Apply organizational skills to schedule tasks, control inventory, and prioritize activities efficiently
• Use effective communication skills to interact clearly with staff, customers, and suppliers

Required competencies and certifications

• Proven experience supervising teams in the hospitality industry

Preferred competencies and qualifications

• Excellent organizational skills applied to scheduling, inventory control, and task prioritization
• Effective communication skills used to interact with staff, customers, and suppliers