Roles and Responsibilities:
- Serve as a point of contact for customers with queries about products, orders, deliveries and provide admin support for the Sales Team.
- Manage the sales processes such as quotations, sales orders, customer invoices and monthly statement of account to customer.
- Attend to any customer enquiries, feedback or complaints through phone call or email.
- Capture data and maintain systems as required by the sales process SOP.
- Assist on submission of project details to clients.
- Coordinate services with office-related vendors and service providers, food and beverage vendors, furniture vendors, stationery vendors, etc.
- Schedules appointments and arranges all travel for company staff.
- Act as concierge to coordinate and set-up meetings and events as requested, including catering, set-up, clean-up and coordination of all other logistics (AV needs, supplies).
- Coordinate with outsource IT support & system support (SAP).
- Ensure laptops, monitors, phones, Internet access and other devices are set up and activated for all employees at all times.
- Liaising with various departments and preparing necessary documents.
- Perform any ad-hoctasks as required and assigned.
Requirements:
- Diploma in Business Administration / Management preferable..
- Minimum 2 years of sales support experience, preferably in security technology and IT/networking/PA field.
- Basic knowledge on SAP accounting system.
- Possess good interpersonal skills and ability to handle pressure.
- Strong interpersonal skills and ability to collaborate, influence and cultivate relationships
- Fresh grads in related fields are welcome as training is provided.
Staff Benefits:
- Annual leave of 21 days
- Medical claims
- Professional development
- Team bonding
