Company Overview / Employee Value Proposition
Polytroniks support air cooled water cooled industrial chiller from front to back. Polytroniks provide complete portable glycol chiller solutions to match your needs, backed by experienced refrigeration engineers to ascertain temperature accuracy with traceability, and we're your prefer choice for cryogenics, air chiller & water chiller specialist. We don't just do cooling here, we expand to system install, commission, repair and maintenance. Polytroniks believed in building up with our asset of staff to grow and to expand beyond
Ten years ago, we began as a small company that only repair chillers. Today, we still repair chillers - as well as sales, install, commission, customize, retrofit, manufacture, r&d and more. That more is providing the best-in-class customer service, customer experience, and company culture.
At Polytroniks, our purpose is simple: make it happen.
Job Summary
Lead sales initiatives and customer engagement in the semiconductor industry by managing enquiries, delivering technical presentations, and driving sales strategies to achieve KPIs and expand market presence.
Responsibilities
- Manage daily sales enquiries and deliver timely, accurate responses to customer questions to maintain high service quality
- Prepare detailed sales reports and projection analyses to inform strategic decision-making
- Conduct customer visits and perform product sales and technical presentations to demonstrate product value and resolve technical or quality issues
- Develop and implement sales strategies and action plans based on market trends and evolving customer requirements
- Lead and motivate the sales team to meet and exceed sales KPIs while exploring new sales opportunities and expanding sales channels and territories
- Represent the company professionally to establish and maintain strong business relationships with customers, suppliers, and principals
- Prepare sales documentation including drawings, sourcing, quotations, and purchase orders, ensuring pricing and order quantities align with quotations and delivery schedules
- Organize and lead sales meetings to share market insights and update management on trends and opportunities
- Collaborate with stakeholders to address quality issues and provide necessary supporting documentation to customers
- Assist in planning and participating in trade shows within assigned territories to promote products and services
- Plan and coordinate sales service schedules and prepare management reports for review
- Identify and develop new sales service opportunities while providing ongoing support to clients
- Travel domestically and internationally to perform sales service and provide customer support as required
- Coordinate and manage contractors and suppliers to ensure smooth sales operations
- Perform ad-hoc duties as assigned to support business objectives
Required competencies and certifications
- Diploma in engineering or equivalent qualification
- Minimum 3 years of experience in the semiconductor industry
- Proficiency in Microsoft Office applications, web design, and 2D drawing software
- Strong customer-centric communication skills, both oral and written
- Analytical skills to assess market data and solve problems independently
- Demonstrated goal-driven attitude with a hands-on, can-do approach
