SALES MANAGER

Business Manager duties and responsibilities

A Retail Store Manager is responsible for managing a retail store, which includes overseeing sales, staff and inventory. Retail Store Managers have the following duties and responsibilities:

. Supervise, train and assist employees like Sales Representatives and Retail Store Clerks in customer service, store maintenance and product promotions.

. Develop and maintain a schedule for employees and promotions centered on holiday sales and other cycles.

. Seek ways to better promote the store, the product line and service within the store.

. Maintain proper inventory levels, ensure stocking, implement purchasing plans and maintain contact with suppliers to ensure maximum efficiency in meeting sales goals.

. Implement cross-training of employees and Assistant Managers to maintain productivity at all times.

. Manage all controllable costs with a view to maintaining profitability.

. Ensure the store remains clean and presentable at all times.

. Hire and train as needed to ensure adequate personnel is on hand to provide outstanding customer service.

.

. Embody our culture and values through a high degree of self-accountability acting as a model for all team members both internally or externally.

. Recruit, hire and train store Associates and Supervisors preparing them to actively engage our Customers in new and meaningful ways.

. Drive Customer engagement inside and outside of the store environment ranging from store events & promotions to community projects.

. Directing the daily activities of Store Supervisors and Associates in alignment with Company and Store goals

. Work with cross-functional teams such as Merchandising, Inventory Planning and Fulfillment to provide timely and responsible outcomes to needs and requests

. Ensure operational efficiency by actively managing operational tasks related to Payroll, Inventory Management and paperwork.

. Develop and maintain store merchandising guidelines that make the store easy to shop and adds value to the Customer s purchase journey

. Actively participate to provide and nourish feedback from all levels of the organization to continuously improve the business