About Us:
ShopNJoy is an innovative soon-to-be launched Merchantech cum Fintech Startup Social Enterprise. It was founded by startup entrepreneurs and seasoned operators with deep experience across retail, merchant technology, and financial services. We focus on building a smarter, more inclusive ecosystem - where merchants cangrow, shoppers are rewarded, and communities benefit in lasting ways.
Our mission is to transform the brick-and-mortar retail landscape by connecting local merchants meaningfully with a broad customer base through our innovative shopping app, which is a unique platform with a purpose. We're building the future of local commerce, and we need a strategic leader to help us scale.
The Role:
We are seeking a driven and results-oriented Sales Executive to join our team. In this role, you will be responsible for acquiring new merchant partners across various industries, including restaurants, retail stores, and other service-based businesses. You will play a key role in expanding our merchant network by identifying opportunities, building relationships, and closing deals.
Key Responsibilities:
- Identify and prospect potential merchants through field visits, cold calling, networking, and online research.
- Actively approach and pitch to businesses such as restaurants, retail shops, beauty and wellness outlets, and other local merchants.
- Present company products/services effectively and tailor solutions to meet merchant needs.
- Negotiate terms and close partnership agreements with new merchants.
- Maintain a strong pipeline of leads and consistently achieve sales targets.
- Build and maintain long-term relationships with merchants to ensure satisfaction and retention.
- Collaborate with internal teams (marketing, operations, customer support) to ensure smooth onboarding of new merchants.
- Monitor market trends, competitor activities, and customer feedback to identify new opportunities.
- Provide regular sales reports and updates to management.
Educational & Experience Requirements:
- Diploma or Bachelor's degree in Business, Marketing, or a related field (preferred but not mandatory).
- Proven experience in sales, business development, or merchant acquisition (F&B, retail, or services industry is a plus but not mandatory).
- Strong communication, negotiation, and interpersonal skills.
- Self-motivated, target-driven, and able to work independently.
- Comfortable with fieldwork and meeting clients face-to-face.
- Ability to handle rejection and maintain a positive attitude.
- Basic proficiency in CRM tools and Microsoft Office.
Preferred Skills:
- Experience working with SMEs or local businesses(preferably but not mandatory).
- Knowledge of the local merchant landscape.
- Ability to speak multiple languages/dialects to engage diverse merchants.
- Willingness to learn and to absorb trainings given.
- A hunter's mentality
What We Offer:
- Very attractive commission structure.
- Transportation allowance.
- Career growth and advancement opportunities.
- Training and support to help you succeed.
- Dynamic and fast-paced work environment.
- An entry into the start-up industry environment.
Key Performance Indicators (KPIs):
- Number of new merchants signed per month
- Conversion rate from leads to signed partners
- Revenue contribution from acquired merchants
If you enjoy building from the ground up and want exposure to an early-stage platform environment, we'd love to hear from you.
Email: [Confidential Information]
Location: near Somerset MRT station
