Job Summary
Coordinate and support the sales team by managing schedules, processing orders accurately and promptly, maintaining sales-related equipment, and providing after-sales support to ensure customer satisfaction.
Responsibilities
- Manage sales team schedules and file documents to ensure smooth team operations
- Communicate relevant information clearly to team members and directors
- Maintain adequacy and readiness of sales-related equipment and materials
- Respond promptly to customer complaints and provide effective after-sales support
- Store and organize financial and non-financial data electronically to prepare accurate reports
- Process all sales orders with accuracy and timeliness to meet customer and company requirements
- Inform clients proactively about any unforeseen delays or issues affecting orders
- Monitor sales team progress, identify performance gaps, and propose actionable improvements
- Enter accounts receivable (AR) and accounts payable (AP) data into the system and reconcile transactions
- Perform purchasing tasks as needed to support sales operations
- Report daily matters directly and clearly to management
- Adhere strictly to company policies and procedures
- Manage confidential information with professionalism, maturity, and commitment to company standards is a must
Preferred competencies and qualifications
- At least 1 year of relevant working experience in sales or administrative roles
- Proven experience in sales coordination or related administrative positions
- Some knowledge of general hardware products such as building materials and hardware is an added advantage
- Proficient in Microsoft Office applications
- Strong organizational skills and problem-solving aptitude
- Demonstrated ability to work effectively as part of a team with dedication
