SALES EXECUTIVE

Sales Administration & General Support

• Provide administrative and ad-hoc support to the sales team, including preparing correspondence, filing and maintaining records, photocopying, answering phone calls, and other general office duties.
• Maintain accurate and up-to-date sales and customer records and documentation.
• Arrange courier services for documents, parcels, samples, and other business items, including coordinating collections, deliveries, tracking, and related documentation.

Sales Order Processing & Coordination

• Process and coordinate sales orders to ensure they are handled accurately and promptly.
• Prepare and issue sales and shipping documents, including quotations, purchase orders, order confirmations, delivery notes, tax invoices, packing lists, and other relevant documents.
• Coordinate with customers to confirm order details, delivery requirements, documentation, and order status.
• Follow up with customers on outstanding orders, delivery schedules, documentation, and other sales-related matters.
• Liaise closely with the warehouse team and external logistics providers to coordinate import and export shipments, deliveries, collections, and other logistical arrangements.
• Monitor order fulfilment and proactively follow up on any delays, discrepancies, or issues to ensure timely delivery.
• Coordinate and assist with stock replenishment orders, inventory requirements, and year-end stock audit.

Trade & Shipping Documentation

• Prepare, submit, and follow up on trade and shipping-related documentation as required.
• Submit Letters of Credit (L/C) and related documents to banks and coordinate with relevant parties on documentation requirements.
• Assist with applications for Certificates of Origin and other relevant trade documents through the Singapore Manufacturing Federation (SMF) or other applicable authorities.
• Ensure sales and shipping documentation is complete, accurate, and properly maintained.

Customer & Internal Coordination

• Coordinate communication among customers, sales personnel, the warehouse team, logistics providers, suppliers, and other internal departments.
• Provide timely responses and follow-up on customer enquiries, order status, delivery arrangements, and documentation matters.
• Support the sales team in ensuring smooth order-to-delivery processes and maintaining good customer service standards.

Other Duties

• Perform administrative errands and other business-related tasks as required.
• Undertake any other duties and responsibilities as assigned by the Company from time to time

..Salary and remuneration will be commensurate with the candidate's skills, experience, and qualifications.