Company Overview
Mandala Club, managed by The Mandala Group, is a vibrant community in a heritage Chinatown building offering luxury hospitality, dining, working, wellness, and curated events. We blend design, service, and innovation to create inspiring lifestyle experiences.
Job Summary
The S&E Executive at Mandala Club manages event logistics and production to ensure on-brief, on-budget, and timely delivery. This role aligns F&B operations with event bookings and orders, supporting seamless event execution and client engagement.
Responsibilities
- Manage event inquiries and engage clients to ensure clear communication and satisfaction
- Lead the S&E Operations Team daily tasks to maintain smooth event operations
- Deliver performance management to optimize team effectiveness and event outcomes
- Create detailed event briefs and coordinate logistics and production for flawless execution
- Serve as the on-site client contact, welcoming clients and supporting site visits
- Collaborate with the Operational Management Team to prepare venues for events
- Maintain an Events Tracker to analyze booking sources, revenue, and production costs
- Submit Measurement and Evaluation (M&E) reports for assigned projects to assess success
- Build strong relationships across departments to deliver consistent, on-brand event experiences
- Oversee F&B event programming by coordinating event logistics, creating event orders, and briefing FOH and BOH teams
- Support RSVP tracking and respond to guest queries to enhance event engagement
Required competencies and certifications
- Minimum 3 years of relevant experience with proven food and beverage industry knowledge
- Fluent in English, both spoken and written
Other Information
THE RIGHT PERSON
- Demonstrates passion for hospitality and delivering exceptional lifestyle experiences
- Exhibits great attention to detail in event planning and execution
- Maintains discipline and focus to meet targets within deadlines
- Applies critical analysis to troubleshoot problems and propose viable solutions
- Embraces entrepreneurial spirit by managing ambiguity and taking calculated risks
- Communicates clearly and effectively at all organizational levels
- Open to new ideas while balancing adventurous and practical approaches
- Leads and inspires teams to achieve high performance
- Driven by continuous improvement and a strong desire to succeed
- Maintains high energy, professionalism, and strong work ethic
- Proven ability to collaborate cross-functionally and build strong networks
