Sales Engineer

1. Job Responsibilities

A. Technical Sales & Proposal Preparation

• Understand customers technical requirements, equipment specifications, and project scope.

• Coordinate with internal engineering and technical teams to propose suitable products and solutions.

• Prepare technical and commercial quotations, proposals, tender submissions, and supporting documentation.

• Review customer RFQs, technical specifications, drawings, and tender requirements.

• Follow up on quotations, clarify technical and commercial matters, and support price negotiations.

• Ensure proposed solutions meet customer requirements and applicable industry standards.

B. Project Coordination & Execution

• Coordinate with customers, suppliers, contractors, and internal departments throughout the sales and project execution cycle.

• Monitor project schedules, equipment delivery, installation, testing, and commissioning progress.

• Attend project meetings, site surveys, and technical discussions when required.

• Assist in resolving project-related technical and commercial issues.

• Ensure smooth handover from the sales team to the project execution and after-sales service teams.

C. Customer Relationship & After-Sales Support

• Serve as a key contact for customer enquiries, technical clarifications, and commercial matters.

• Coordinate with the service and engineering teams to address customer feedback and equipment issues.

• Support customer satisfaction, repeat business, and long-term account development.

• Identify opportunities for equipment upgrades, spare parts, maintenance contracts, and additional sales.

D. Sales Reporting & Administration

• Maintain accurate customer records, quotation registers, and sales opportunity pipelines.

• Prepare regular sales activity reports, project updates, and sales forecasts.

• Track outstanding quotations, purchase orders, delivery schedules, and payment milestones.

• Monitor market developments, upcoming semiconductor projects, and potential RFQ opportunities.

• Perform other sales and business development duties assigned by management.

2. Job Requirements

• Diploma or Bachelor's Degree in Mechanical, Electrical, Chemical Engineering, Mechatronics, or a related technical discipline.

• Preferably 1-3 years of experience in technical sales, engineering sales, or semiconductor-related industries.

• Fresh graduates with strong technical aptitude and communication skills are welcome to apply.

• Basic understanding of semiconductor manufacturing equipment, facilities systems, exhaust treatment, or chemical delivery systems would be advantageous.

• Proficient in both English and Mandarin, with good written and verbal communication skills, to communicate effectively with local customers, overseas clients, and China-based engineering teams.

• Good presentation, negotiation, and interpersonal skills.

• Able to interpret technical specifications, engineering drawings, and customer requirements.

• Proficient in Microsoft Office applications, particularly Excel, PowerPoint, and Word.

• Self-motivated, proactive, customer-oriented, and able to work independently as well as in a team.

• Willing to travel locally and overseas when required.