Job Scope:
Reporting to the Branch Manager, this role is responsible for the overall effective performance and management of the Group of Companies storage facilities in Singapore, playing a key role in supporting the Company's revenue and profitability goals:
- Assist the Branch Manager in managing the day-to-day operations of the assigned site.
- Develop customer relationships by identifying their storage needs and providing solutions.
- Improve sales objectives with prospective customers through unit rentals, insurance of rentals, and retail sales of moving materials.
- Guide new customers through rental processes and agreements.
- Handle cash and balance receipts, pursue collections, post payments with integrity.
- Ensure the facility meets the highest of cleanliness standards.
- Run errands for the facility and travel as needed to other facilities.
- Manage expenses to ensure property standards are met and company policies are in force.
- Responsible for any security breaches, cash and stock discrepancies and customer complaints.
Job Requirements:
- Diploma/College education in Business Administration or any related field.
- 2-3 years of customer service experience (i.e. retail sales, sales associate, front desk, site management, and/or other customer-oriented sales roles).
- Strong computer skills and able to perform independently and excel in a results-driven environment.
- Verbal and written communication skills.
- Understanding of best practices in the Self-Storage industry.
Working Hours:
- 5.5 alternate working days
- Monday to Friday: 9:00 AM to 6:00 PM
- Saturday: 9:00 AM to 1:00 PM
- Sunday: Rest day
The Company may assign duties in addition to those listed/described above and/or vary the scope of work according to business requirements
Overall compensation package up to SGD 3,500
