Sales & Customer Service Executive

storhub management pte. ltd.

Singapore

2-4 Years

SGD 2,500 - 3,500 per month

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Posted 21 hours ago
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Job Description

Job Scope:

Reporting to the Branch Manager, this role is responsible for the overall effective performance and management of the Group of Companies storage facilities in Singapore, playing a key role in supporting the Company's revenue and profitability goals:

Assist the Branch Manager in managing the day-to-day operations of the assigned site.
Develop customer relationships by identifying their storage needs and providing solutions.
Improve sales objectives with prospective customers through unit rentals, insurance of rentals, and retail sales of moving materials.
Guide new customers through rental processes and agreements.
Handle cash and balance receipts, pursue collections, post payments with integrity.
Ensure the facility meets the highest of cleanliness standards.
Run errands for the facility and travel as needed to other facilities.
Manage expenses to ensure property standards are met and company policies are in force.
Responsible for any security breaches, cash and stock discrepancies and customer complaints.

Job Requirements:

Diploma/College education in Business Administration or any related field.
2-3 years of customer service experience (i.e. retail sales, sales associate, front desk, site management, and/or other customer-oriented sales roles).
Strong computer skills and able to perform independently and excel in a results-driven environment.
Verbal and written communication skills.
Understanding of best practices in the Self-Storage industry.

Working Hours: