Sales Associate

The Sales Associate's role is to create a good customer shopping experience by providing exceptional customer service. In addition, he/she has to be a good team player by supporting the retail team in store operation matters and whenever necessary.

Key Responsibilitie

sMeet/Exceed individual and store sales target

• sAchieve all KPIs and CRM requirement
• sFocus on cross, up-selling and have strong matchmaking skills for all product categorie

sProvide exceptional customer car

• eDrive local clients network growt
• hRecruit and convert prospect client
• sBuild lasting relationships with clients by bonding with them, understanding their desires and providing advic
• eMaintain client books to retain actual clients and detect new potential client
• sKeep in contact with clients to arrange appointments/share collection information/product arrivals to grow loyalt

yGood team managemen

• tMaintain an open, positive and constructive communication with team member

sProvide support in merchandise inventor

• yKeep track of physical inventory of merchandise and inform Store Manager about product replenishmen
• tAssist with refilling, unpacking, packing and sorting of stock

sProvide support in visual display of merchandis

• eMaintain visual standards under the direction of VM departmen

tLead/Provide support in store projects/back office procedure

• sProficient and accurate use of PO
• SParticipate in all inventory, cycle counts and goods reception
• sEnsure store functional maintenanc
• eRespect stockroom guideline

sBe vigilant about store security and loss preventio

• nPrevent, minimize and reduce risk of stock loss or theft occurrence at all time

s
Requiremen

• tsMinimum 1 year of retail sales experience will be an added advanta
• geReady-to-Wear (RTW) and/or luxury fashion experience will be an added advanta
• geGood understanding of luxury market and practic
• esGood communications and interpersonal skil
• lsGood team play
• erMotivated and driv
• enGood customer service and selling skil
• lsGood in mix and match on Ready-to-Wear (RT
• W)Good flair of fashion sen