Sales Associate

Key Responsibilities:

• Deliver exceptional, personalized customer experiences, assisting with styles, colors, and fits based on individual preferences

• Build strong customer relationships and represent the llora brand with professionalism and warmth

• Support daily sales operations, manage inventory, assist with stock replenishment and basic housekeeping

• Maintain an attractive and on-brand visual merchandising and store presentation

• Manage customer enquiries, expectations, and follow-ups to ensure satisfaction

• Assist with store events, promotions, and activations

• Collaborate with the team to achieve sales targets and overall store performance

• Perform ad-hoc duties as required

Qualifications:

• At least 3 years of relevant experience in high-end fashion, luxury industry or in similar capacity

• Strong understanding of luxury goods, including handbags and accessories, and ability to communicate product knowledge effectively

• Maintains a positive, proactive and professional attitude in a customer-facing environment

• Excellent communication and interpersonal skills to create meaningful customer connections

• Great team player who enjoys collaborating in a fast-paced environment

• Flexible to work retail hours, shift work, 5 days a week (including weekdays, weekends, and public holidays)

• Previous luxury retail experience is a plus

• Fluency in English is preferred

• Ex-cabin crew with strong customer service backgrounds are welcome to apply

• Attractive sales incentives