Sales Administrator

The Sales Administrator supports the sales team and company operations by managing customer enquiries, preparing quotations, and handling sales documentation. This role ensures smooth communication between customers and internal departments.

Key Responsibilities

- Handle customer enquiries (WhatsApp, phone, email).

- Prepare quotations, invoices, and sales proposals.

- Maintain and update customer database (CRM/Excel).

- Assist sales team in preparing contracts and service agreements.

- Process purchase orders (POs) and sales orders.

- Follow up on customer payments and outstanding invoices.

- Schedule appointments and coordinate with operational teams.

- Prepare sales performance reports.

- Support marketing or promotional campaigns.

- General administrative duties assigned by management.

Requirements

- Minimum GCE O Level / Nitec / Diploma.

- 1-3 years of admin or sales support experience preferred.

- Good communication skills in English and Mandarin (to liaise with customers).

- Proficient in Microsoft Office (Excel, Word).

- Friendly, responsive, and organised.

- Able to multitask and manage deadlines.