Sales Administration Executive

Our Team

Mighty Jaxx is the leading integrated future culture platform in Southeast Asia today. With a mission to supercharge future culture phygitally, Mighty Jaxx's integrated platform will empower future pop culture brands with an end-to-end supply chain of digital and phygital collectibles, including artist development and incubation, proprietary IP operation and provide global consumers access to new D2C experiences.

Mighty Jaxx partners with the greatest creative talents in the world, as well as top global brands such as Netflix, Formula 1, Hasbro, Toei Animation, Cartoon Network, Nickelodeon, Warner Brothers, Adidas and many more to ship millions of phygital collectibles to over 90 countries worldwide.

We are proud to be an equal opportunity employer with a diverse, inclusive work environment and encourage our employees to bring their authentic, fun-loving, and high-energy selves to the workplace.

The Job

As the Sales Administration Executive, you will assume a pivotal role within the Sales department, playing a critical part in overseeing administrative operations to ensure the flawless execution of the entire sales cycle. Reporting directly to the General Manager, APAC excluding China, you will champion best practices and strive to achieve departmental performance metrics and revenue targets.

Responsibilities

• Collaborate closely with Sales reps in strategising retailer account planning and development, actively contributing to the attainment of departmental KPIs and revenue goals

• Oversee daily order processing, ensuring accuracy and timeliness and maintaining effective communication with distributors and retailers, regarding their order specifications

• Address sales inquiries from clients across APAC, offering top-notch customer support and solutions

• Lead the creation of comprehensive sales quotations, invoices, and meticulous maintenance of sales records, customer payments, and delivery tracking reports

• Ensure the systematic and accurate upkeep of product and customer information within the company's database

• Coordinate closely with the Logistics Department to streamline product picking, packing, and shipping, guaranteeing on-time deliveries that meet customer expectations

• Partner with the Sales team to spearhead the planning and execution of sales promotions and campaigns designed to achieve set project targets

• Maintain sell-through data from distributors and retail partners, to provide proactive sales and sales operations support

• Proactively identify prospective opportunities for Sales reps, driving business expansion

• Cultivate, deliver and nurture enduring, high-value customer relationships with retailers, consistently delivering exceptional customer service

• Remain vigilant regarding emerging industry trends, market shifts, new product innovations, and competitor activities, providing timely insights and recommendations to the company for strategic responses

Requirements

• Previous experience in a sales operations or sales support role, preferably in a consumer product company selling directly to large international retailers

• Resilient and agile, quick to adapt to changing priorities in a dynamic, sales-driven environment

• Highly meticulous and organised

• Ability to manage multiple projects simultaneously with effective time management skills

• Good presentation and communication skills, both written and verbal

• Proficient in MS Office and Excel Software

• Knowledge of the collectibles / toy industry, and urban culture would be a plus

To apply, please send an updated copy of your resume to [Confidential Information]. While we value all submissions, we regret that only shortlisted candidates will be contacted by our People team.

Benefits

Be part of a company where the benefits are designed to elevate your experience - making your journey with us as dynamic and rewarding as the work you'll do. You can look forward to:

• Competitive annual leave package, with comprehensive health insurance coverage

• Attractive staff discounts on MJ products

• Well-stocked pantry filled with a variety of snacks and beverages