Sales admin

We are looking for a Sales Admin to support our sales and design team in day-to-day operations. This role is crucial in ensuring quotations, documents, follow-ups, and customer coordination are handled efficiently so the sales team can focus on closing projects.

The ideal candidate is highly organised, proactive, detail-oriented, and comfortable working in a fast-paced renovation environment.

Key Responsibilities

Sales & Quotation Support

• Prepare, format, and manage quotations, proposals, and invoices

• Assist sales designers in revising quotations and tracking changes

• Ensure all quotation documents are properly filed and updated

• Follow up with clients on quotation status and approvals

Customer Coordination

• Handle incoming enquiries via WhatsApp, email, and phone

• Schedule appointments between clients and sales designers

• Provide prompt responses to customer queries and basic information

• Maintain professional communication with clients at all times

Administrative Duties

• Maintain accurate customer records and sales data

• Organise contracts, purchase orders, and sales documentation

• Support submission of documents for approvals and signatures

• Assist with simple reports (sales tracking, job status, payment status)

Internal Coordination

• Coordinate with project managers and operations team for job handovers

• Update internal trackers (Google Sheets / CRM / project systems)

• Ensure smooth transition from sales to project execution

Requirements

• Minimum 1-2 years experience in sales admin or administrative support

• Experience in interior design, renovation, construction, or related industry preferred

• Strong organisational and time-management skills

• Proficient in Google Workspace / Microsoft Office

• Comfortable handling WhatsApp and customer communication

• Detail-oriented and able to manage multiple tasks simultaneously

• Proactive, responsible, and willing to learn