We are seeking a proactive and detail-oriented Sales & Admin Coordinator to support our sales team and ensure smooth daily office operations. The role involves coordinating sales activities, preparing documentation, managing customer enquiries, and performing general administrative duties to support the business.
Current location at Paya Lebar, candidate should be willing to relocate to 14 Senoko Way(Near Woodlands/Sembawang) at the end of the 2025.
Key Responsibilities:
- Promptly attend to and respond to all incoming sales inquiries via phone and email in an efficient and timely manner.
- Provide administrative support, including the management of sales documents, requisitions, claims, and inventory control of sales materials. Coordinate with relevant departments on sales-related matters.
- Assist in managing existing customer accounts to ensure continued satisfaction and support.
- Oversee and coordinate sales activities to ensure seamless operations and on-time delivery of orders.
- Ensure all sales orders are processed and handed over to the logistics team within the specified timelines.
- Continuously review and enhance sales procedures to improve overall efficiency and effectiveness.
- Deliver excellent customer service by ensuring high levels of customer satisfaction and addressing issues promptly.
- Manage the complete sales order process from order placement to final delivery, ensuring accuracy and timeliness.
- Perform any other ad hoc duties as assigned by the reporting officer or supervisor.
Requirements:
- Excellent organizational and time-management skills.
- Strong analytical and problem-solving skills.
- Ability to work independently and as part of a team, adapting to a fast-paced and dynamic work environment
- Strong organizational and multitasking abilities
- Excellent communication and interpersonal skills
- Outgoing, cheerful and self-motivated
- Able to work 5.5 days a week, half day on Saturday
