Retail Supervisor

Responsibilities

• Being the second person in charge, supporting the Store Manager on staffing, reporting and inventory matters.
• Daily briefing exercise for team by shifts.
• Being on top of our brands product knowledge to ensure customers are assisted well with their needs.
• Involved with the Visual Merchandisers team to guarantee the store is in accordance to our brand guidelines, displays are serving to attract customers to walk in into the store.
• Contribute positively to achieving individual and group sales target by increasing the UPT and ATV and returning customers.
• Ensure Store Opening, Closing and sales transactions are in line with the SOP of our brands.
• Proper care of stocks, inventory, mannequins and any items within the store at all times.
• Directly involved in working with the inventory and merchandising team to ensure the floor inventory and stocks are with no losses by conducting stock counts and receiving.
• Being the Company representative by complying with Brand standards.

Requirements

• Passionate about sports/lifestyle products and services
• Minimum 1 years of management experience in retail and as the Person-In-Charge in a store setting
• Able to effectively communicate in verbal and written English
• Pleasant personality and professional conduct with the ability to work under pressure
• Able to accomplish multiple tasks in a fast-paced environment
• Able to work effectively and manage people in a team-oriented environment
• Demonstrable experience in retail management including experience in coaching and mentoring people.
• Ability to use retail business systems and Microsoft Office.
• Brands: The North Face, Sun and Sand Sports, Timberland, Nike, Timberland and Columbia
• Willing to work according to the retail hours, on weekends as well as on public holidays.