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RETAIL SUPERVISOR
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Roles & Responsibilities
. To manage the day to day running of the shop with the aim of achieving optimum profit by maximizing sales and controlling direct shop expenses.
. To manage all aspects of stock preparation, ensuring that the shop is sufficiently stocked.
. To demonstrate excellent customer service and promote good practices within the shop.
. To meet required performance standards and targets.
. To motivate and support shop staff.
. Responsible for cash handling, banking and associated administration procedures, ensuring smooth practices.
. To plan staff hours and schedule off days, annual leave and replacement off days.
. Key holder of shop
. Ad hoc duties as required
.Experience in vegetable and fruit related industries, familiar with the overall process
Job ID: 151860815
Skills:
Administration, Leadership, Housekeeping, Customer Service, Cashiering, Product Knowledge, Scheduling, Merchandising, Microsoft Word, Risk Management, Soft Skills, Team Player, Inventory Management, Business Development
Skills:
Stock Taking, Customer Service, Refunds Processing, Product Knowledge, Customer Development Processes, Merchandising, Customer Relationship Management, Smoothing, replenishment, Implementation of Promotions, Customer Escalation Management, Leading People, store presentation, Retail Management, Operations, Interpersonal Skills
Skills:
Visual Merchandising, Loss Prevention, Store operations audits, Cash handling, Customer service
Skills:
Microsoft Excel, Supporting Sales Activities, Staff Scheduling, Recording Sales Information, Multitasking, Product Knowledge, Retail Administration, Sales Reporting, Building High Performance Sales Teams, Customer Support, Monitor Stock, Liaising With Internal Staff, feedback to customer, People Management
Skills:
Visual Merchandising, Leadership, Housekeeping, Sales Management, Customer Service, Product Knowledge, Customer Loyalty, Customer Engagement, Merchandising, Inventory Management
