Off day will fall on weekdays only (no regular weekend off)
May be required to work on weekends, Public Holidays, festive periods and peak seasons (e.g. year-end, major sales events)
Job Responsibilities
Oversee the daily operations of a retail outlet, including opening and closing procedures
Stand on the shop floor for extended periods to supervise and participate in sales activities
Handle walk-in customers continuously throughout the day, including difficult or demanding customers
Achieve monthly individual and store sales targets explain shortfalls and variances to management
Perform cashiering duties, refunds, exchanges and handle discrepancies in cash/stock
Manage staff duty rosters to ensure full coverage, including last‑minute changes due to staff absence
Conduct basic staff coaching, on-the-job training and performance monitoring
Perform regular stock checks, receive deliveries and handle stocktaking, often outside peak customer hours
Ensure strict compliance with company SOPs, visual merchandising and hygiene standards
Prepare basic daily/weekly sales and inventory reports as required by management
Handle store-level administrative tasks such as documentation, simple system entries and incident reporting
Address minor maintenance issues in the shop by coordinating with mall management or vendors
Any other duties assigned by management related to the smooth running of the outlet
Job Requirements
Minimum GCE O Level or equivalent
At least 2-3 years of frontline retail experience, with 1 year in a supervisory or team leader role
Comfortable working long standing hours in a fast-paced, customer-facing environment
Must be able and willing to: Work 6 days per week, including all weekends and Public Holidays on a rotational basis Accept weekday off days only Adjust schedule during festive periods and peak seasons as required
Good communication skills ability to communicate with a broad range of customers
