Retail Service Crew

As a Retail Service Crew member, you will support day-to-day outlet operations, prepare desserts and beverages, serve customers, process orders, and help maintain a clean, welcoming environment.

This role is open to candidates at all experience levels, including those without prior food and beverage (F&B) experience.

You should be comfortable working in a small and medium-sized enterprise (SME), where team members contribute across a range of operational responsibilities.

We are looking for someone who is driven, adaptable, independent, and eager to learn in a dynamic environment and distinctive company culture. You should be comfortable solving a broad range of challenges, taking initiative, and embracing new technology and ways of working.

We offer a competitive salary and employee benefits, together with coverage for basic work-related expenses.

Key Responsibilities

. Handle cashiering and process customer orders received in person and through delivery platforms.

. Support day-to-day shop operations to ensure efficient and consistent service.

. Prepare desserts, ice cream, beverages, and related ingredients in accordance with standard operating procedures (SOPs).

. Carry out housekeeping duties, including sweeping, mopping, washing, and general cleaning, to maintain a neat, hygienic, and tidy workplace at all times.

. Recommend and promote selected products in line with outlet sales priorities.

. Perform opening and closing duties as required.

. Receive and verify stock deliveries, record discrepancies, and support accurate inventory management.

. Respond to customer enquiries promptly and provide friendly, helpful service while maintaining a positive attitude and working collaboratively with the team.

About Us

Learn more about Co+Nut+Ink and explore our products at www.conutink.com.

How to Apply

To apply, please send your full resume [Confidential Information].

We appreciate all applications however, only shortlisted candidates will be contacted.