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Restaurant Supervisor
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Roles & Responsibilities
Duties
Resolving customer issues
Ensure and upkeep highest level of customer service
Work Closely with marketing department to disseminate information to staff
Gather feedback from customers and report to higher management
Work with kitchen crew to ensure food quality
Handle other administrative duties such as ordering stock, cashiering
Housekeeping
Daily washing up of restaurant area to maintain highest level of cleanliness & hygiene
Maintenance of equipment for long term use
Requirements
Qualifications
Diploma/Degree in any field
Experience
3 Years experience as supervsior and above in hotel/restaurant
Language
Spoken/Written English
Job ID: 151482959
Skills:
Pos, Cashiering, Reservations, operational reports
Skills:
Tea, fine wines, POS system operations, WSET certification, inventory tracking, wine cellar maintenance, international food cultures, spirits, front-of-house operations
Skills:
customer service standards, knowledge of Chinese cuisine, restaurant operations, workplace safety practices, Supervisory Experience, basic computer applications
Skills:
Hospitality, Construction, Negotiation, Housekeeping, Supervisory Skills, Sanitation, Customer Satisfaction, Team Building, Scheduling, Timekeeping
Skills:
Microsoft Office, Leadership, Manpower Management, Inventory Management
