Restaurant Supervisor

The restaurant is a specialty grill restaurant in Singapore serving healthy balanced meals that are skillfully prepared and grilled in the kitchen. We offer a premium tasty menu at affordable prices, giving our guests value for money, smokeless-dining and delight to all senses. The setting is a fine-casual dining concept designed with Modern Japanese aesthetics that appeals to all demographics.

The primary role of the Restaurant, Supervisor is to provide support to the Head of Business Development & Operations and any other persons or companies assigned, in a professional and timely manner. This individual possesses communication, service oriented, friendly, approachable, people management skill and team player.

Responsibilities

• Assist the Head of Business Development & Operations in overseeing and ensuring smooth daily operations
• Run opening and closing checklist.
• Coordinate food activities with Sous Chef
• Handling of cash, POS system, and report of take-in-cash when on duty
• To provide guidance, coaching and mentoring of new service staff
• Provide a high quality of service and deliver excellent dining experience to all customers
• Respond to the customer or team members comments and feedback professionally
• Ensure that the F&B Manager is aware of any problems/activities that have been, are currently, and will occur.
• Responsible for recording daily sales report, ensuring all food and beverage items and products are accounted for stocks and ingredients keep fresh and follow FEFO (first expired first out) system
• Ensure food safety regulations are followed as according to NEA's policy
• Responsible and ensure outlet safety, cleanliness, hygiene is keeping in high standards
• Carry out supervisory duties such as delegating responsibilities and ensuring duties are completed up to standards.
• Provide excellent service experience to all customers
• Gather feedback to improve the customer's experience.

About You

• Candidates must possess at least a Secondary School/O Level, Professional Certificate/NITEC, Diploma, Advanced/Higher/Graduate Diploma in any fields
• Minimum 3 to 5 years of working experience in managing an F&B outlet in similar capacity
• Experience in Japanese cuisine is an advantages
• High standard of personal hygiene
• Good command of spoken and written English for business communication needs
• Good working attitude and an outgoing individual with a passion in customer service
• Computer literacy with knowledge of POS is a plus.