Restaurant Manager

Job Responsibilities:

. Coordinate daily Front of the House and Back of the House restaurant operations.

. Deliver superior service and maximize customer satisfaction.

. Respond efficiently and accurately to customer complaints.

. Regularly review product quality and research new vendors.

. Appraise staff performance and provide feedback to improve productivity.

. Estimate future needs for goods, kitchen utensils and cleaning products.

. Ensure compliance with sanitation and safety regulations.

. Manage restaurant's good image and suggest ways to improve it.

. Control operational costs and identify measures to cut waste.

. Create detailed reports on weekly, monthly and annual revenues and expenses.

. Promote the brand in the local community through word-of-mouth and restaurant events.

. Recommend ways to reach a broader audience (e.g. discounts and social media ads).

. Train new and current employees on proper customer service practices.

. Implement policies and protocols that will maintain future restaurant operations