Job Description & Requirements:
- Responsible for overall operations management and team of staffs.
- Handling all staffing responsibilities, including hiring, training, scheduling, and terminating.
- Responsible for purchasing all supplies and overseeing the use of food and beverages within required quantity, date and minimize the waste.
- Manage staffing in terms of food preparation, customer service, cleaning and delivery of food to customers.
- Should have outstanding administrative and leadership skills.
- To Deliver superior food and beverage service and maximizing customer satisfaction.
- Promoting cooperative effort, a team spirit, and good morale among employees.
- Delivering excellent customer service including personally greeting and seating guests.
- Resolving complaints and feedbacks from customers in a polite and friendly manner.
- Performing daily inspections and periodic audits to check safety of equipments and to ensure that food is cooked properly and addressing engineering problems involving the cost, installation, and maintenance of such equipment.
- Responding to customer and community interests to develop marketing and advertising.
- Train staffs on outlet's procedure and provide them guidance whenever needed.
