Job Summary
Lead and manage all aspects of daily restaurant operations to deliver exceptional dining experiences, drive operational efficiency, and support business growth. Collaborate with management to implement strategies that enhance service quality, cost control, and team performance.
Responsibilities
- Lead front-of-house and back-of-house teams to deliver high-quality service and maintain food standards aligned with company expectations
- Develop and implement staff scheduling, training programs, and performance management processes to maximize team productivity and engagement
- Resolve customer feedback and complaints promptly to sustain high customer satisfaction and loyalty
- Manage inventory levels, control operational costs, and coordinate supplier orders to optimize resource utilization
- Ensure full compliance with Singapore's food safety, hygiene, and regulatory requirements to maintain operational integrity
- Collaborate with senior management to design and execute operational and sales improvement initiatives that drive measurable business outcomes
- Prepare detailed operational reports, analyze key performance indicators, and recommend actionable improvements to enhance restaurant performance
- Enforce adherence to company policies and uphold the restaurant's brand image through consistent operational excellence
Required competencies and certifications
- Availability to work on weekends and public holidays as required by operational needs
Preferred competencies and qualifications
- Bachelor's degree or higher
- Minimum of 3 years experience in restaurant management or other managerial roles within the F&B industry
- Proven ability to independently manage restaurant operations under pressure
- Strong leadership skills demonstrated through effective team management and communication
- Proficiency in cost control, inventory management, and staff scheduling systems
- High sense of responsibility and professional integrity
Salary & Benefits
- Fixed monthly salary: SGD 10,000 - 12,000 (depending on experience)
- Performance bonus for outstanding performers
- Annual leave and sick leave in accordance with Singapore Ministry of Manpower regulations
- On-the-job training and promotion opportunities
