About Us
True Cost Singapore is a modern European fusion restaurant with a unique concept - we charge a small cover fee so guests can enjoy premium-quality dishes and drinks at below-market prices. With over three years of successful operations and steady growth, we are looking for a dynamic and experienced Restaurant Manager to lead our front-of-house team and uphold our high standards of service.
Responsibilities
Leadership & Operations
- Oversee the daily restaurant operations to ensure smooth and efficient service.
- Lead, train, and motivate the service team to deliver exceptional guest experiences.
- Manage staff scheduling, attendance, and performance reviews.
- Maintain compliance with hygiene, safety, and licensing requirements.
- Work closely with the kitchen team to ensure seamless coordination between FOH and BOH.
Customer Experience
- Greet and engage with guests, ensuring satisfaction at every touchpoint.
- Handle guest complaints and feedback professionally, turning challenges into positive outcomes.
- Uphold True Cost's unique concept and ensure guests understand and enjoy the value of our offering.
Financial & Administrative
- Monitor daily sales performance, budgets, and cost control measures.
- Assist in driving revenue through upselling, promotions, and events.
- Manage inventory of FOH supplies and ensure cost-effective operations.
- Prepare reports for management on sales, service quality, and operational performance.
Requirements
- Minimum 4-6 years of F&B experience, with at least 2 years in a supervisory or managerial role.
- Strong leadership and people management skills.
- Excellent communication and interpersonal abilities.
- Proven track record of delivering outstanding customer service.
- Strong understanding of restaurant operations, including reservations, events, and service flow.
- Financial acumen in budgeting, cost control, and reporting.
- Must be Singaporean, PR, or LTVP holder.
Benefits
- Competitive salary package with service charge & tips.
- Staff meals provided.
- Performance-based incentives and bonuses.
- Opportunities for career advancement within the company.
- Professional, supportive, and growth-oriented work culture.
