- Oversee and manage day-to-day operations in restaurant
- Ensure the restaurant is run in an efficient manner, and excellent service and quality food are offered at all times
- Handle customer feedback calmly, professionally and efficiently at all times, resolving any disputes and recovering service effectively
- Keep the management updated on any issues, complaints and customers feedback
- Manage restaurant inventory levels
- Manage restaurant environment, regular maintenance and upkeep of restaurant, such as pest control, servicing, etc
- Stand-in and cover duties of any area requiring support
- Manage staff roster to ensure good and sufficient allocation of manpower for service
- Manage and train staff
- Work closely with management to improve productivity and profitability of restaurants
- Assist with special projects
- Perform any other job tasks assigned by the management
Requirements:
- Minimum 3-5 years experience as Senior/ Restaurant Manager in Chinese restaurant
- Excellent personal presentation and interpersonal skills
- Confident, outgoing personality and positive attitude
- Ability to remain calm under pressure
- Able to cope in fast-paced environment with heavy volume
- Ability to multi-task
- Fluency in reading, writing and spoken English & Chinese / Mandarin - in order to liaise with Mandarin speaking associates
Suitable candidates will be offered attractive salary package, bonus and other incentives. Candidates with more experience may be considered for the role of Senior Restaurant Manager.
We regret only shortlisted applicants will be notified.
