About Oak & Ember
Oak & Ember is a family-friendly smoked meat restaurant tucked away in an industrial estate with free all-day parking. We specialise in hearty smoked meats, flavour-packed sides, and warm hospitality - all in a spacious venue complete with a kids play area. Our goal is to make Oak & Ember the go-to spot for gatherings, birthdays, and comfort food that leaves a lasting impression.
We are seeking an experienced and hands-on Restaurant Manager to lead daily operations, inspire our team, and ensure every guest leaves with a full belly and a big smile.
Key Responsibilities
Service & Operations
- Oversee daily operations across dining, bar and play areas
- Ensure high standards of food quality, presentation, and service
- Maintain a safe, clean, and welcoming environment
- Handle guest feedback and resolve issues promptly with professionalism
Team Leadership
- Lead, train, and motivate front-of-house and service staff to deliver warm, attentive service
- Manage staff scheduling, performance reviews, and on-the-job training
- Foster a positive, team-first culture that reflects Oak & Ember's values of passion, pride, and hospitality
Business & Financial Management
- Drive sales growth and manage costs (labour, food, beverage)
- Track daily/weekly sales reports and identify opportunities to improve profitability
- Monitor stock levels, work with suppliers, and minimise wastage
Marketing & Engagement
- Support promotions and campaigns (e.g. weekday dinner traffic, family packages, special events)
- Build rapport with regular guests and local businesses to encourage repeat visits
- Partner with management to develop ideas for seasonal menus, specials, and community events
Compliance & Administration
- Ensure compliance with MOM, NEA, SFA, and fire safety regulations
- Manage payroll records, attendance, and administrative duties accurately
- Liaise with external vendors and partners when required
Requirements
- At least 3-5 years of F&B management experience, preferably in a restaurant setting
- Strong leadership, communication, and people management skills
- Solid understanding of restaurant operations, inventory, and cost control
- Passion for hospitality and creating memorable dining experiences
- Ability to adapt in a fast-paced environment, balancing service with operational needs
- Willingness to work evenings, weekends, and public holidays
What We Offer
- Competitive salary with performance incentives
- Staff meals and dining discounts
- Opportunities for professional growth and training
- A supportive team environment in a growing brand
- Be part of a restaurant known for its smoked meats, warm hospitality, and family-friendly space
Interested applicant please apply here or send email to [Confidential Information]
