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Responsibilities
. Reviews the work of subordinates to ensure that established procedures and policies are followed.
. Inspects the service area daily to ensure the hygiene of these areas.
. Ensures that all materials and equipment are in compliance with departmental standards.
. Communicates effectively with the kitchen and other key departments.
. Analyses the training needs of the restaurant.
. Reviews, coaches and evaluates staff performance and periodically.
. Compiles the logbook for the Director of Food and Beverage on daily financial results and other relevant information.
. Prepares monthly reports - Analysis and explanation of monthly results and compilation of guest comments and feedback.
. Anticipates guests needs, responds promptly and acknowledges all guests at all times.
. Assists outlet staff as and when required.
. Conducts orientation for the new employees and part-timers as well as on the job training for the existing staff.
. Completes work orders for maintenance repair and submits to Maintenance.
. Performs any other duties as may be assigned from time to time by the Management.
Requirements
. Minimum a Diploma level qualification or equivalent.
. 3 years of F&B experience, preferably in a Restaurant / Cafe setting.
. Able to work on a shift rotation basis.
. Passion for guest satisfaction.
. Able to commence work within short notice would be advantageous.
Job ID: 143546333