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Roles & Responsibilities
Duties
Resolving customer issues
Ensure and upkeep highest level of customer service
Work Closely with marketing department to disseminate information to staff
Gather feedback from customers and report to higher management
Work with kitchen crew to ensure food quality
Handle other administrative duties such as ordering stock, cashiering and duty rostering
Housekeeping
Daily washing up of restaurant area to maintain highest level of cleanliness & hygiene
Maintenance of equipment for long term use
Requirements
Qualifications
Diploma/Degree in any field
Experience
3 Years experience as supervsior and above in hotel/restaurant
Language
Spoken/Written English
Job ID: 151485299
Skills:
Strong Leadership, Operational expertise, Strategic Thinking
Skills:
Leadership, Operational expertise, Strategic Thinking
Skills:
team performance , sales performance , Workday, Work in A Fast Paced Environment, Staff Scheduling, Customer Service, Customer Service Solutions, company policies, services specifications, Well Organised, Supervising Restaurant, Hospitality Industry, Resource Allocation, Conflict Management, Cost Control, Computer Literacy
Skills:
Hospitality, Leadership, Housekeeping, Customer Service, Food Service, Cashiering, Customer Satisfaction, Restaurant Management, Scheduling, Marketing, Purchasing, Restaurant Operation
Skills:
Procurement, Manpower deployment, Schedule Planning, Customer service, Sales Reporting