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Roles & Responsibilities
Duties
Resolving customer issues
Ensure and upkeep highest level of customer service
Work Closely with marketing department to disseminate information to staff
Gather feedback from customers and report to higher management
Work with kitchen crew to ensure food quality
Handle other administrative duties such as ordering stock, cashiering and duty rostering
Housekeeping
Daily washing up of restaurant area to maintain highest level of cleanliness & hygiene
Maintenance of equipment for long term use
Requirements
Qualifications
Diploma/Degree in any field
Experience
3 Years experience as supervsior and above in hotel/restaurant
Language
Spoken/Written English
Job ID: 151418951
Skills:
Strong Leadership, Operational expertise, Strategic Thinking
Skills:
staff & manpower, Recruiting, Budget Monitoring, personnel supervision, operating budgets, Handling Employee Grievances, Restaurant Management, Sales Reporting, Ensuring Customer Satisfaction, Achieving Sales Targets, Presentation Skills, company performance, Restaurant Operation, business reporting, Ensuring Food Quality, Product Pricing
Skills:
Turnover, Hospitality, Leadership, Diplomacy, Customer Service, Sanitation, Cashiering, Customer Satisfaction, Scheduling, Purchasing, Cost Control, Interpersonal Skills
Skills:
team performance , sales performance , Workday, Work in A Fast Paced Environment, Staff Scheduling, Customer Service, Customer Service Solutions, company policies, services specifications, Well Organised, Supervising Restaurant, Hospitality Industry, Resource Allocation, Conflict Management, Cost Control, Computer Literacy
Skills:
Procurement, Manpower deployment, Schedule Planning, Customer service, Sales Reporting