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Responsibilities:
. Oversee and manage daily restaurant operations to ensure smooth and efficient service delivery.
. Drive sales performance and achieve revenue, cost control, and profitability targets.
. Manage manpower planning, staff scheduling, and resource allocation to meet operational needs.
. Ensure compliance with company policies, standard operating procedures (SOPs), and service standards.
. Conduct staff coaching, training, and performance evaluations to enhance team performance.
. Handle customer feedback, enquiries, and service issues professionally to ensure customer satisfaction.
Requirements:
. Proven experience in a similar supervisory or managerial role within a high-volume or upscale restaurant environment
. Strong leadership skills with in-depth knowledge of restaurant operations, service standards, and problem-solving
. Excellent communication and customer service skills
. Ability to manage conflicts and resolve issues effectively
. Willingness to work on weekends and public holidays
. Ability to perform well in a fast-paced work environment
. Computer literate, well-organized, and self-motivated
. Prior experience in the hotel or hospitality industry is preferred.
. Willingness to work on weekends, and public holidays as required.
Working location:
Central
Working hours:
44 hours per week
For more information or interested candidates, please reach out via WhatsApp to 96303439 or [Confidential Information].
EA License No. : 22C0937
EA Personnel No. : R23118390 (Gwen Lim)
Job ID: 151422385