Restaurant Manager

Roles & Responsibilities

Restaurant Manager - Job Description

We are looking for a dynamic and experienced Restaurant Manager to lead our front-of-house team and ensure the smooth daily operation of our restaurant. The ideal candidate is passionate about hospitality, attentive to detail, and committed to delivering exceptional guest experiences.

Key Responsibilities:

Oversee daily restaurant operations, ensuring excellent service standards and guest satisfaction.

Lead, train, and motivate the front-of-house team to perform at their best.

Work closely with the kitchen team to ensure seamless communication and smooth service flow.

Manage reservations, floor plans, and guest interactions, including VIP and regular customer relations.

Monitor service quality, handle guest feedback professionally, and resolve issues effectively.

Ensure compliance with hygiene, safety, and licensing regulations (including NEA and liquor license standards).

Manage staffing schedules, performance reviews, and team development.

Assist in budgeting, cost control, and achieving revenue targets.

Report on daily operations, including sales, customer feedback, and staff performance.

Requirements:

Proven experience as a Restaurant Manager or Assistant Manager in a high-volume or fine dining environment.

Strong leadership, interpersonal, and communication skills.

Detail-oriented, well-organised, and hands-on.

A passion for hospitality, service excellence, and team development.

Familiarity with POS systems, reservation platforms (e.g., SevenRooms, Chope), and basic administrative tools.

Knowledge of Singapore's food and beverage regulations is a strong plus.

Able to work evenings, weekends, and public holidays as required.